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Terms and Conditions

1. Seller

This online store and the Shilavo brand are operated by Unoico LLC, 300 Creek View Rd, Suite 210, Newark, Delaware 19711, United States. Email: help@shilavo.com.

2. Scope

These terms apply to consumer orders placed through our online store. By completing an order, you agree to these terms.

3. Products and health information

Shilavo sells dietary supplements and related products. Website information is for general informational purposes and is not medical advice. Our products are not intended to diagnose, treat, cure, or prevent disease. Consult a qualified healthcare professional before use if you are pregnant, taking medication, have a medical condition, or have health concerns.

4. Orders

Clicking the final order button submits a binding offer to buy the products in your cart. We will send an order confirmation by email. We may reject or cancel an order because of incorrect information, payment issues, obvious pricing errors, unavailable stock, or suspected misuse.

5. Prices and payment

Prices are displayed in the currency shown in the store. Available payment methods appear during checkout, and payment is due when the order is placed.

6. Shipping

Shipping costs, processing times, and estimated delivery times are described in our Shipping Policy. Standard shipping is free unless otherwise stated.

7. Returns and refunds

Please see our Returns & Refunds Policy. Opened, used, or unsealed supplements cannot be returned for health and hygiene reasons.

8. Availability

All products are subject to availability. If an item becomes unavailable after ordering, we may offer a replacement, waiting period, or refund.

9. Customer responsibilities

You are responsible for providing complete and accurate contact, billing, and delivery information. Shilavo is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

10. Liability

We are not responsible for loss caused by improper use of our products. Statutory consumer rights remain unaffected.

11. Intellectual property

Website text, images, graphics, logos, and product presentations belong to Shilavo or are used with permission. They may not be copied, distributed, or used commercially without prior written consent.

12. Changes

We may update these terms. The version available when an order is placed applies to that order.

13. Contact

Questions may be sent to help@shilavo.com.